Refund Policy

Refund Policy for oskoole.com

Effective Date: June 03, 2025

At oskoole.com, we want you to feel confident and supported when learning something new. If you're not happy with one of our services, we’re here to help.

1. Simple, Fair Refunds

We offer refunds on a case-by-case basis. If you’re not satisfied with a paid service—such as a custom video, course recommendation, or subscription—just contact us within 7 days of your purchase. We’ll do our best to fix the issue or refund your money.

2. How to Request a Refund

Email us at [your email address] with:

- Your name

- What you purchased

- Why you're requesting a refund

We aim to respond within 2 business days.

3. What’s Not Refundable

We generally don’t offer refunds for:

- Services that have already been fully delivered and used

- Change of mind after custom video content has been created

- Delayed use of services beyond the refund period

4. Need Help?

We’re friendly and flexible. If something’s gone wrong or you’re unsure, just reach out—we’re here to help.