Need a hand?Just ask Oskoole.

Whether it’s your phone, an app, or Oskoole itself, type your question in your own words. You’ll get the answer straight away, any time of day.

Your first three questions are free. No card, no account.

The Oskoole question box, with How can I make a video call? typed in.

Common questions

Tap a question to see the answer.

How much does it cost?

Your first three questions are free. After that it’s $99 a year or $9.99 a month (AUD, including GST). You can cancel any time.

Do I need to be good with technology?

No, not at all. If you can type a question, you can use Oskoole. You get a complete tutorial, one step at a time, with a voice talking you through each one.

What kinds of things can I ask?

Anything you’re stuck on, or have been meaning to ask. “Is this text message a scam?” “How do I FaceTime the grandkids?” “How do I set up online banking?” You can ask about Oskoole itself, too.

English isn’t my first language. Can I still use Oskoole?

Absolutely. Oskoole answers in 76 languages, so chances are yours is one of them. Ask your question in your own language.

Who is answering my question?

Oskoole uses artificial intelligence (AI) to create your step-by-step guide. That’s why you get an answer straight away, any time of the day. We’re upfront about this, because knowing when you’re dealing with AI is part of staying safe online.

Can I go back to an answer later?

Yes. Every answer is saved, so you can replay it as often as you like. You never have to ask the same question twice.

What device can I use Oskoole on?

Your phone, tablet or computer, whichever you’re most comfortable with. It runs in your web browser, so there’s nothing to install.

What is Brain Skoole?

Games and quizzes to keep the mind active. A bit of fun for when you’re not in the mood for tech questions. It’s included in every plan.

Can I set up Oskoole for a parent?

Yes. You don’t need their device. Choose a plan, create a username and password for them, and pay by card. Then give them their login and tell them to ask the next thing they get stuck on.

No rush. No jargon. No judgement.

Still stuck? Ask it again, a different way.

Oskoole will walk you through it as many times as you like.